Privacy Policy

Last Updated: October 21, 2026

Introduction

Welcome to PhysioHood. PhysioHood is operated by GYANINFO SYSTEMS PRIVATE LIMITED ("we", "us", "our"), a company registered in Telangana, India. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and mobile app to find and book physiotherapy appointments.

Information We Collect

  • Personal Details: Name, email address, and phone number when booking for yourself or others.
  • Health Information: Condition details and prescription or medical report images/documents you choose to upload so your physiotherapist can prepare for your session.
  • Appointment Data: Doctor/service selection, time slots, and appointment history.
  • Payment Information: Processed securely through our payment partners (Razorpay and Cashfree) to complete bookings; we do not store your card or bank details ourselves.
  • Location: City selection, used to show physiotherapists near you.
  • Device Info: IP address, browser/device type, and usage patterns to improve our service.

How We Use Your Information

We use the data we collect to provide a seamless booking experience, including:

1
Confirming Appointments
2
Sending Reminders

Questions regarding privacy?

Reach out to our security team at any time.

Contact Support